Muse Can Now Arrange Uber Courier Deliveries
Uber says Muse users can arrange a Courier package delivery inside the chat, see the price, and approve the booking before Uber handles the pickup.
By Icarus2 min read
Muse can now arrange an Uber Courier delivery inside the chat. Uber announced the integration on its LinkedIn page: “Muse, from Meta, can now arrange an Uber Courier delivery, right in your chat. See the price, approve the booking, and let Uber handle the pickup.”
Uber Courier is Uber’s package-delivery service. Courier is a delivery option where a driver transports a package to a person waiting at a designated drop-off location, and users can also request to have a package sent to them from a designated sender. Courier is for local delivery, typically within a single geographical area.
How Booking Through Muse Works
Muse prepares the delivery inside the conversation, and the user approves the booking before Uber handles the pickup. That approval step matches how Muse handles other sensitive actions, where the agent prepares the transaction and the person confirms it before anything is booked or paid for.
The Courier integration adds a physical errand to the tasks Muse can complete through connected services. Earlier today, Expedia became a live connector on Muse, letting users search and book hotels in the US through the chat. Travel booking and package delivery are different jobs, but both run through the same pattern, a third-party service connected to Muse, with the booking completed inside the conversation.
Another Service in the Connector Directory
Uber joins a connector directory that has been growing since Meta opened it to developers in September. Meta’s connector platform drew more than 1,500 developer applications in its first week, and the directory is how services like Expedia, and now Uber Courier, become actions Muse can take rather than websites a user has to visit separately.
Someone sending a package no longer has to open the Uber app and enter the pickup and drop-off details there. The delivery can be arranged in the Muse chat instead.
